::: FAQ – Startup@Taipei

FAQs

Q01

How do I register my business if I want to open an online store or sell items online?

A01

An online store refers to a store that sells goods through a virtual online channel, and uses online marketing, direct sales, or store shelf sales as marketing channels . If you have been operating a retail business in a store and sell goods through online marketing, the application for business registration is no different from that of a general store, and the business items depend on the type of goods sold.
If you operate a retail business in a non-traditional retail manner without a store, using mail and electronic media such as radio, television, and the Internet, you should register as "F399040 Non-store Retail Business"; in addition, according to the legislative intent of Article 9 of the Business Registration Act, the business of a business registration can be recorded in a general manner as "In addition to permitted businesses, businesses that are not prohibited or restricted by laws and regulations may be operated."

Q02

What’s the difference between "New Brand Establishment" and "Brand Update or Rebuilt" in the branding subsidy application?

A02

The distinction between "New Brand Establishment" and "Brand Update or Rebuilt" is based on the applicant's project plan rather than a strict set of guidelines.

New Brand Establishment: This category is intended for companies or teams launching a brand for the first time. Applicants in this category are generally focused on developing or promoting a new brand to establish a presence and recognition in the market.
Brand Update or Rebuilt: This option is designed for brands with an existing market presence, where the goal is to expand, enhance brand value, or adapt to evolving market demands.
We encourage applicants to carefully evaluate their brand’s current status and objectives, selecting the category that best aligns with their developmental needs.

Q03

What are the review mechanisms for listing information about "Co-working Spaces" on the Startup@Taipei website?

A03

When applying to list a "Co-working Space" on the Startup@Taipei website, an "Advanced Inquiry on Business Venues" must be conducted first. The items in the inquiry must be verified and approved by the respective inquiry units before the listing can be made.

Q04

If I have applied for other government loans or subsidies before, can I apply for a simple loan?

A04

Yes, you can. Regardless of whether you have previously applied for or are currently applying for loans from other government agencies, as long as you meet the eligibility criteria for this loan, you may apply. However, if you have previously applied for or are currently applying for other government loans, the approval of the loan will still depend on various factors such as your qualifications, financial structure, use of funds, business status, industry outlook, loan amount, loan term, and grace period. It is recommended that applicants carefully evaluate these aspects when submitting their applications.

Q06

If I want to submit the R&D Subsidy or Brand Subsidy application, how many years should my company have been established?

A06

A company should be established over one year and has sales income on 401 tax report or has increased company capital in the past one year.

Q07

What is the maximum subsidy amount for career training programs under the Self-Governance Ordinance??

A07

The maximum subsidy for labor career training is NT$800 thousand; however, the career training subsidy may be increased to a maximum of NT$1 million for enterprises with the recommendation of Taipei City public career institutes, and enterprises that have increased the employment of middle-aged unemployed workers to a total of 1% of that of the original employees.

Q08

Any limitation on the initial date of the project?

A08

The initial date of the project should not be earlier than the date of submitting an application.

Q09

I want to set a booth in the department store. Can I apply grant for booth as venue rental?

A09

Venue rental grant is for the rent of event area which is set for the project. Long-term booth rent is not included in.

Q10

Do we need to submit an auditing and attestation of a financial report at closeout step?

A10

The subsidy recipient needs to provide an auditing and attestation of a financial report by a certified public accountant (CPA) or chartered accountant (CA) when claiming the balance of subsidy.